The Electronic Prescription Service (or EPS) may be able to save you time and avoid you having to visit the surgery and potentially waiting in a queue, just to collect your prescription. The service makes it possible for prescriptions to be sent electronically to the pharmacy of your choice. This means that you will no longer have to collect a paper prescription from the surgery and means you can go straight to a pharmacy of your choosing to collect your medication*.

*Due to the type of medication and possible side effects, certain medication can ONLY be printed and will have to be collected in person from the surgery. If you have signed up to EPS and nominated a pharmacy, if you request a number of medications, and amongst these one or more of them are issued on ‘printed-only’ prescriptions, all of your other medications will be sent to your nominated pharmacy electronically, it will only be the ‘printed-only’ medication prescription that will need to be collected in person from the surgery.

The process of choosing a pharmacy to process your prescription electronically is called ‘making a nomination’ and your chosen pharmacy becomes your ‘nominated pharmacy’. Not all pharmacies use the EPS. If you decide that you want to use the EPS, please approach a pharmacy and ask them if the EPS is available with them. If it is, they will sign you up and the surgery will be notified electronically of your choice of nominated pharmacy. If you want to change your nominated pharmacy, simply approach your current nominated pharmacy and request that they cancel your nomination and then nominate a different pharmacy using the above method. You can cancel the EPS completely at any time either by speaking to your nominated pharmacy and requesting that they cancel your nomination or by speaking to a staff member at the surgery and requesting that your EPS nomination is cancelled. This will revert all your prescriptions to paper format. If there are certain medications that you would like via the EPS and others that you would like in paper format, please speak to a member of staff and we will do our best to accommodate you.

One of the benefits of the EPS is that, by the time you arrive at your nominated pharmacy, they should have received your prescription electronically and may have been able to prepare your items in advance so they are ready for collection on your arrival. Obviously, this is not always possible and will depend on the demand that your nominated pharmacy experiences.

For more information on the EPS please see this page on the ‘NHS’ website.

Combined with our facility to order your prescriptions online, the EPS provides a truly electronic 24/7 service at your convenience, from requesting your prescription through to it being delivered to your door by your pharmacy (if this is a service that they provide).

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