Prescription ordering direct (POD)

This is a telephone service to help patients manage the precriptions. 

Rather than calling the surgery, patients will now need to call the POD team on 02476 246025 to order their prescriptions.

Lines are open between 8.00am and 5.00pm, Monday to Friday.

The POD team may also be able to answer any queries that you may have with regards to your medication and can also alert you if a medication review or blood test is required.

If you would like a friend or relative to order on your behalf, you will need to provide consent to the POD team, the first time you order through the POD service to allow this to take place in the future.

If you are unable to order through the POD yourself, and there is no-one able to do it on your behalf, a local community Pharmacy will be able to order for you – please speak to your GP if you require a Pharmacy to do this.

The POD team will ask you to choose a local community Pharmacy for your prescription to be sent electronically to, using the Electronic Prescription Service (EPS) – please see our website for more information on the EPS.

Your medication request will be processed as normal by your GP and the prescription will be ready to collect from your chosen Pharmacy, in two working days.

POD leafelt 1 POD leaflet 2

POD leaflet

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