INFORMATION REGARDING WUHAN NOVEL CORONAVIRUS
If you have: 1) Lived in or travelled to Wuhan, Hubei Province, China in the last 14 days; OR 2) Had contact with a confirmed case of Wuhan novel coronavirus in the last 14 days;
PLEASE ISOLATE YOURSELF AND CALL 111
PRACTICE CLOSURE - GP Study Afternoon
Please note the surgery will be closed for a Warwickshire North Clinical Commissioning Group (CCG) GP Study Afternoon on WEDNESDAY 26TH FEBRUARY FROM 12.30PM. Should you require a GP before 6.30pm, please dial 03001 303040. After 6.30pm, please dial 111. In the case of a LIFE THREATENING MEDICAL EMERGENCY, please dial 999. The surgery will re-open as normal on Thursday 27th February at 8.00am
IMPORTANT UPDATE (please read)
Further to previous communication, the surgery has taken the decision to POSTPONE the changes to the way that our 'made-available-on-the-day' appointments are made available. These were due to take place on Monday 3rd February. Please read the When Can I Book An Appointment page on this website for more information.
AUTOMATED TELEPHONE BOOKING SYSTEM
The practice is pleased to announce that, in an effort to address the difficulties that patients have expressed to us, in getting through to speak to someone, simply to book a routine GP appointment, we have invested in an Automated Telephone Booking System, allowing patients to make an appointment without having to speak to a member of staff. This system is due to go-live on Monday 4th November 2019 (date subject to change). More information is available on the Automated Telephone Booking System page on this website.
Flu season is fast approaching! Bedworth Health Centre have clinics available for booking in advance, in anticipation of the arrival of the vaccines. Please visit the 'FLU VACCINATION' page on this website for more information and to check eligibility. Please speak to a Receptionist to book your appointment NOW!
Bedworth Health Centre is proud to announce that we are now a certified parkrun practice. parkruns are free, weekly 5K events, open to all. More information surrounding the benefits of regular exercise, volunteering and the parkrun initiative itself can be found on the 'PARKRUN PRACTICE' page on this website.
FIRST CONTACT PHYSIOTHERAPIST
If you are otherwise well, but have a NEW problem that affects your neck, back, bones, joints or muscles, you are eligible to see a First Contact Physiotherapist (FCP). He is a Physiotherapist with specialist training to be able to see all of these conditions, deal with your related medication and organise all services and investigations if needed. If you are happy to see the FCP, please book an appointment with Mr Dominic Charles Price. His clinics take place on Fridays. If you are already under the care of a GP for one of these conditions, please continue to see the GP, please do not book into Dominic’s clinic.
IMPORTANT NEWS - PLEASE READ!
The surgery changed clinical computer systems on Tuesday 21st May. Patients that previously booked appointments / ordered prescriptions / viewed their medical record online using Patient Services, are advised that this system has changed and is no longer available - please speak to a member of staff who can provide more information on the replacement system that we have at our disposal.
DEMENTIA FRIENDS INFORMATION SESSION
Please see this information leaflet for details on an upcoming event aimed at increasing awareness and understanding of Dementia.
The practice was recently inspected by the Care Quality Commission. This is the independent regulator of health and social care in England. The practice is pleased to announce that the CQC rated the practice as 'Good'. The full report can be accessed on the CQC website.
The practice is able to offer the shingles vaccination to eligible patients in their 70s. Please see this poster for a list of patient age groups, who are eligible for the shingles vaccination. The Shingles page on our website website has more information about the shingles infection. Please speak to a member of staff to make an appointment for a vaccination or for further details.
PATIENT PARTICIPATION GROUP
The Patient Participation Group (PPG) page on our website has been updated. Please click on the Patient Participation Group page for more information on what PPGs are and how you can help!
You may be eligible for this vaccination which provides some protection against serious and potentially fatal infections. There is more information available on the Pneumococcal Vaccination page on our website.
WARWICKSHIRE COUNTY COUNCIL - CHRISTMAS CAMPAIGNS
Two campaigns have been launched, entitled 'Out of hospital for Christmas' and 'Stay at home for Christmas', to try to reduce 'Winter Pressures' on the health and social care environment in Warwickshire this Christmas. The goal is to make that sure that Warwickshire residents get the right support, at the right time, in the right place. More information on these campaigns is available on the WARWICKSHIRE cares Better Together website.
FRIENDS AND FAMILY TEST
The Friends and Family Test (F&FT) page on our website has been updated. This is really important tool for patients to give ongoing feedback on the service we are providing and for the practice to know how satisfied our patients are. Please click here if you would like to take the test.
The surgery is now able to book patients into Appointments with Doctors or Nurses, at a location other than the surgery, outside of the surgery's normal opening hours. More information on the Extended Access service can be obtained through the Extended Access page on our website.
Meningitis and Septicaemia can kill very quickly. Cases of these caused by meningococcal W (MenW) bacteria are increasing in the UK. Teenagers and young adults have a higher risk of contracting the MenW disease. If you are starting university and are aged 25 & under, you are eligible for the MenACWY vaccine which protects against those four meningococcal groups (A, C, W, Y). The vaccine can be administered in a short, 10 minute appointment with one of our Practice Nurses. Please book online or call the surgery for more information.
BIG NEWS - PLEASE READ
From Monday 14th May 2018, their will be some significant changes to how prescriptions can be ordered over the telephone or by a community Pharmacy on behalf of a patient. Further information can be accessed on the Prescription Ordering Direct page.
NEW EOLC SERVICE
A new 'Rapid Response End of Life Care (EOLC)' service has been launched. This service is a pilot scheme, operated by South Warwickshire NHS Foundation Trust (SWFT) and Mary Ann Evans Hospice. An information leaflet with further details has been produced.
Please have a look at our Military Veterans page for more information on the benefits of telling the practice if you have previously served in the Armed Forces.
DATES FOR STAFF PROTECTED LEARNING TIME 2019/20
The surgery will be closed at 12.30pm on the following dates (all Wednesdays) for protected learning time for all administrative staff and clinicians, including mandatory training organised by NHS Warwickshire North Clinical Commissioning Group (CCG):
26th February / 25th March / 22nd April / 20th May / 24th June / 22nd July / 23rd September / 28th October / 18th November
The surgery offers an extended hours facility for Doctors appointments outside of normal surgery hours, for more information on this visit the Opening Hours page.
UPDATED CLINIC INFORMATION
We have heavily updated our 'Clinics' page, underneath the 'Clinics & Services' tab at the top of this page. Please click here to find out more about all of the different clinics that the practice operates.
APPOINTMENTS AND TELEPHONE SYSTEM
We know that patients are sometimes frustrated when they can't get an appointment on the time and date that they would like. The document accessible via this link provides some more information about the demand for appointments and pressure that General Practice is under. We also understand that, sometime, it takes a while for patients to get through on the telephone. We have produced some information that explains how our telephone system works. Please visit this page if you ever experience difficulties in getting through on the telephone.
IMPORTANT INFORMATION REGARDING GP ONLINE SERVICES
Please see this important notice regarding some changes we are making to access, that will take effect over the coming weeks.
BANK HOLIDAY CLOSURES
The surgery will be closed all day on the following Bank Holidays in 2019:
Wednesday 25th December / Thursday 26th December
NHS HEALTH CHECK
There is some more information about the FREE NHS Health Check we offer on this page.
WARWICKSHIRE LOCAL WELFARE - SUMMER SUPPORT SCHEME
Summer Support Scheme
The Summer Support Scheme provides help to families whose children were registered for free school meals prior to Friday 14th July 2017. Please see the flyer for more information.
Exciting news about ordering prescriptions online
We are delighted to announce that the facility to order Repeat Prescriptions online, through the Patient Services website, went live for our patients on Wednesday 29th March 2017. More news about this exciting development can be found in the 'Order Online' link.
ChatHealth School Nurse Messaging Service
ChatHealth is a new service for young people to get advice and support about health related issues. Further details can be found through this link.