FORTHCOMING BANK HOLIDAY - Practice Closure
Please be aware that the surgery will be closed on the forthcoming Bank Holiday, Monday 26th August. Should you require medical assistance on this day, please call 111. In the case of a LIFE THREATENING MEDICAL EMERGENCY please call 999. The surgery will re-open as normal at 8.00am on Tuesday 27th August.
IMPORTANT NEWS - PLEASE READ!
The surgery is changing clinical computer systems. This will take place from Monday 13th May 2019 and should be complete by the end of Tuesday 21st May 2019. During this time, all prescriptions will need to be collected from the surgery - we will be unable to send prescriptions electronically to pharmacies. We recommend that patients who are due to order during this time, order the week beforehand. Patients that normally book appointments / order prescriptions / view their medical record online using Patient Services, are advised that this system will be changing - further information with regards to this will be made available as soon as possible.
DEMENTIA FRIENDS INFORMATION SESSION
Please see this information leaflet for details on an upcoming event aimed at increasing awareness and understanding of Dementia.
The practice was recently inspected by the Care Quality Commission. This is the independent regulator of health and social care in England. The practice is pleased to announce that the CQC rated the practice as 'Good'. The full report can be accessed on the CQC website.
The practice is able to offer the shingles vaccination to eligible patients in their 70s. Please see this poster for a list of patient age groups, who are eligible for the shingles vaccination. The Shingles page on our website website has more information about the shingles infection. Please speak to a member of staff to make an appointment for a vaccination or for further details.
PATIENT PARTICIPATION GROUP
The Patient Participation Group (PPG) page on our website has been updated. Please click on the Patient Participation Group page for more information on what PPGs are and how you can help!
You may be eligible for this vaccination which provides some protection against serious and potentially fatal infections. There is more information available on the Pneumococcal Vaccination page on our website.
WARWICKSHIRE COUNTY COUNCIL - CHRISTMAS CAMPAIGNS
Two campaigns have been launched, entitled 'Out of hospital for Christmas' and 'Stay at home for Christmas', to try to reduce 'Winter Pressures' on the health and social care environment in Warwickshire this Christmas. The goal is to make that sure that Warwickshire residents get the right support, at the right time, in the right place. More information on these campaigns is available on the WARWICKSHIRE cares Better Together website.
FRIENDS AND FAMILY TEST
The Friends and Family Test (F&FT) page on our website has been updated. This is really important tool for patients to give ongoing feedback on the service we are providing and for the practice to know how satisfied our patients are. Please click here if you would like to take the test.
The surgery is now able to book patients into Appointments with Doctors or Nurses, at a location other than the surgery, outside of the surgery's normal opening hours. More information on the Extended Access service can be obtained through the Extended Access page on our website.
Meningitis and Septicaemia can kill very quickly. Cases of these caused by meningococcal W (MenW) bacteria are increasing in the UK. Teenagers and young adults have a higher risk of contracting the MenW disease. If you are starting university and are aged 25 & under, you are eligible for the MenACWY vaccine which protects against those four meningococcal groups (A, C, W, Y). The vaccine can be administered in a short, 10 minute appointment with one of our Practice Nurses. Please book online or call the surgery for more information.
BIG NEWS - PLEASE READ
From Monday 14th May 2018, their will be some significant changes to how prescriptions can be ordered over the telephone or by a community Pharmacy on behalf of a patient. Further information can be accessed on the Prescription Ordering Direct page.
NEW EOLC SERVICE
A new 'Rapid Response End of Life Care (EOLC)' service has been launched. This service is a pilot scheme, operated by South Warwickshire NHS Foundation Trust (SWFT) and Mary Ann Evans Hospice. An information leaflet with further details has been produced.
IMPORTANT PRACTICE NEWS
We are sad to announce that Dr. Singh will be retiring from the practice on 8th March 2018.
Patients registered with Dr. Singh will be transferred over to our new Doctor, Dr. I. Karir. To re-iterate, regulations state that you have to have a named, registered GP. This however does not prevent you from seeing any Doctor of your choice.
We recognise changes to the GP team can be unsettling for patients but we would like to thank you in advance for your cooperation during this transitional period.
Please do not hesitate to speak to the Practice Manager if you have any questions.
Please have a look at our Military Veterans page for more information on the benefits of telling the practice if you have previously served in the Armed Forces.
DATES FOR STAFF PROTECTED LEARNING TIME 2019
The surgery will be closed at 12.30pm on the following dates (all Wednesdays) for protected learning time for all administrative staff and clinicians, including mandatory training organised by NHS Warwickshire North Clinical Commissioning Group (CCG):
24th July / 25th September / 23rd October / 27th November
The surgery offers an extended hours facility for Doctors appointments outside of normal surgery hours, for more information on this visit the Opening Hours page.
UPDATED CLINIC INFORMATION
We have heavily updated our 'Clinics' page, underneath the 'Clinics & Services' tab at the top of this page. Please click here to find out more about all of the different clinics that the practice operates.
APPOINTMENTS AND TELEPHONE SYSTEM
We know that patients are sometimes frustrated when they can't get an appointment on the time and date that they would like. The document accessible via this link provides some more information about the demand for appointments and pressure that General Practice is under. We also understand that, sometime, it takes a while for patients to get through on the telephone. We have produced some information that explains how our telephone system works. Please visit this page if you ever experience difficulties in getting through on the telephone.
IMPORTANT INFORMATION REGARDING GP ONLINE SERVICES
Please see this important notice regarding some changes we are making to access, that will take effect over the coming weeks.
BANK HOLIDAY CLOSURES
The surgery will be closed all day on the following Bank Holidays in 2019:
Monday 26th August / Wednesday 25th December / Thursday 26th December
NHS HEALTH CHECK
There is some more information about the FREE NHS Health Check we offer on this page.
WARWICKSHIRE LOCAL WELFARE - SUMMER SUPPORT SCHEME
Summer Support Scheme
The Summer Support Scheme provides help to families whose children were registered for free school meals prior to Friday 14th July 2017. Please see the flyer for more information.
Exciting news about ordering prescriptions online
We are delighted to announce that the facility to order Repeat Prescriptions online, through the Patient Services website, went live for our patients on Wednesday 29th March 2017. More news about this exciting development can be found in the 'Order Online' link.
ChatHealth School Nurse Messaging Service
ChatHealth is a new service for young people to get advice and support about health related issues. Further details can be found through this link.